Excellent service does exist! I wanted to take the time to sincerely thank everyone involved in our recent purchase and installation of a new hot water tank. I emailed my situation, and I think less than 1/2 hour later, someone was calling me to help. They sent a crew for an estimate that afternoon and quoted me a really great price. We scheduled installation for the very next day. The installers were personable and knowledgeable, I trusted them completely.
“Chris was the most professional plumber I’ve ever had! He diagnosed the problem in under 60 seconds, and gave me an estimate in under two minutes. My new plumber!
We have been with Jack for years. He does good work and always keeps his word.
Rose Ann V.
The service man was very courteous and did a wonderful job. He went out of his way to get the part the was needed and installed it quickly. We have had H. Jack’s do another large job in the past and were very pleased with price and service!
Gene J., Findley Lake
Very well satisfied with your response and work. Thank you.
4/2/15 H JACK'S arrived fast after the service call. Thank you, George for giving me a fair price. You didn't know of my financial issues. I thank God! for kind, hard working people not wanting to rip others off. Thank you, H Jacks for having great professional workers. The workers worked hard at trying to resolve my backed up sewer line but unfortunately not successful. You are my new plumbers because of your honesty about the issue & you guys never gave up trying. I will review the quote for other service options.
We have called on Jack’s to fix bathroom sink and shower, then our dish disposal. I was so pleased I told my sister in law and she called you to fix her shower. Thanks for being so effective.
From the very start of the project, HJack was very professional. Bill, the Foreman for the project was outstanding. He explained to me the entire process answering all of my many questions. Each HJack employee was courteous and professional, as well. Even though it was a large task, when the project was completed, no one would ever know HJack were present in my home. I would strongly recommend HJack for any plumbing or HVAC project. Thank you HJack.”
Rick and Chris F.
We called for a problem with the toilet, but when they got there they were able to find the root of the problem. Their work was very professional. Their workers were very knowledgeable. We would definitely recommend them to other friends. While they were at our house, our 85-year old neighbors furnace went out. We called for service for her, they came within the hour. She needed a new furnace and they were able to have replaced within 5 hours. Amazing! She was happy and warm that same day. Thank you HJack!”
Paul and Linda
I can only get 4 stars to light up but you definitely deserve all five! What started out as a slow running toilet resulted in tearing up our basement floor to replace the sewer line, etc. We are glad it is finally done and hopefully won't have further problems. The guys were very professional, cleaned up the gunky mess, and we couldn't have asked for more!”
I called hjack's and I had a very nice man named Jeremy come to my home, and seen were the leak was coming from he was very knowledgeable all the men were very professional and courteous, I am very pleased with all the work I would never use any other company, I love hjacks”
Richard L., Chardon
I am very impressed with the quality and professionalism of your company and the guys that did the work. Excellent job. Thank you.
I contacted this company because of a drain problem we were having in our back yard. They sent out 2 service people that worked for hours clearing out drains. 2 of the 3 drains were opened and are flowing well. The 3rd they needed to dig out a damaged area and replace a section of pipe. This was done in 2 trips to my home. The big question is would I call them for other problems, YES. Thank you H Jack's for the work you did and for the timely manner in which it was taken care of. Steve R. ...
Al and his guys came to the house promptly and within a few hours had the old water heater out and the new, efficient unit up and running. Great people, professional work. Thank you.”
The work was efficient and well put together. I love how H. Jack’s is kind and has really good service.
All the servicemen were very courteous and helpful. They went above and beyond!
Had a main drain back up in the bathroom which occurred on a Saturday. Called Jacks and they arrived in less than a hour. Brian who actually took my call, was the one who showed up to do the job. Brian was excellent and so was his assistant in training Shawn. They were swift to get the job done and got us back up and running in no time. They got the job done in frigid weather as well. Great customer service and we will be seeing Jacks again in the spring. Thanks again!!!!
You have master mechanics that have personal pride in the service work they can do… Thank you.
I called H. Jacks around 5 A.M. due to the heat was off in my home. This was February in Cleveland.. a tech named Mike came over whithin a half hour. He diagnosed the problem and being that I had to be at work was very accomodating and returned when there was someone at the home later in the day. I would definately recommend H. Jacks.”
Vincent & Ruth F.
We really appreciate the GR8* HJack's service here from: Chris D. in truck #1, Jeremy McCoy , Barry, Kevin and the "gang" of excellent & professional workers, as we now are having more work & A/C installations this July. Last Dec. Jeremy McC. answered my call, listened to our emergencies, and then he and Chris D., immediately figured out what the solutions to our many problems were. & => ALL their work done to repair our water well pump and pressure tank and furnaces was a Blessing! Thank you !”
Bill and Shawn came to my house today and diagnosed my leaking tub... Not a 5 min job. Both were pleasant and knew what they were doing. In and out. Great job. thanks, Jeff.”
Oliver M. Family
I have one of those crappy Ryan home house, so something is bound to break down sooner than later. The kitchen sink was clogged 3 days ago. I called Hjacks. Two technicians came and did the diagnostics and repair (snake). They pointed out what causes the pipe to clog. Nick was kind enough to remedy the pipe issue. Joel offered valuable advice on how to avoid future pipe problems. Terrific PR, terrific service. Highly recommended FYI I live in Richmond Hts, Ohio”
We were beyond pleased with the prompt, professional service we received! We will certainly contact with future needs and recommend to our contacts! Thank you!
I just want to commend the wonderful work that Carl and Elvis did on repairing my faucet that burst out in my backyard. I felt so bad having them be outside in all the snow and cold. But they did the work with a smile and were so very kind. If anyone needs plumbing services I will definitely recommend your company. And also a thank you to Jeremy who I spoke to 3 times on the phone. Great employee's all the way around.”
Although I felt that that the repair was quite expensive, Jason did a great job! He knew right away what the problem was and took the time to explain everything as well as provided me with the old part. He even showed me the correct way to put the filter in, in order to avoid future costly repairs.\r\nThanks you guys and I will be contacting you again should the need arise.”
Hjacks service men were prompt, professional, thorough, and explained everything they were doing. Very impressive. I would not hesistate to call them again when needed.”
I was able to get same day service within 2 hours of my call on a wednesday afternoon, the plumber was pleasant and gave me an up front idea for the first hour of work, granted it was $140, slightly higher than the other phone call I made but they came quickly and I was home so he was able to take care of it and was off for $139. Overall a very positive experience, thanks!”