Read Our Reviews

See what our customers are saying! Submit your own review here.

Fixed Our Drain!

★★★★★
5 5 1
I have one of those crappy Ryan home house, so something is bound to break down sooner than later. The kitchen sink was clogged 3 days ago. I called Hjacks. Two technicians (Joel and Nick) came and did the diagnostics and repair (snake). They pointed out what causes the pipe to clog (back pitched pipe - that's Ryan home sticking to their tradition). Nick was kind enough to remedy the pipe issue. Joel offered valuable advice on how to avoid future pipe problems. Terrific PR, terrific service. Highly recommended FYI I live in Richmond Hts, Ohio

Water Tank and Installation

★★★★★
5 5 1
Excellent service does exist! I wanted to take the time to sincerely thank everyone involved in our recent purchase and installation of a new hot water tank. I emailed my situation, and I think less than 1/2 hour later, someone was calling me to help. They sent a crew for an estimate that afternoon and quoted me a really great price. We scheduled installation for the very next day (it was late afternoon, after all). The installers were personable and knowledgeable, I trusted them completely. They did the work quietly and the final bill was actually what was quoted! No hidden or surprise charges, and much less than what my first choice wanted. (Unfortunately my first choice was not H Jack and I went three days without hot water!) They worked with the "special needs" the project involved without soaking me in price. I am confident in the product, and they assured me if I have any issues they will help. A truly great team and incredible service, which is important to me when I make high-price decisions. Again, thank you to the staff and especially Frank, who did the hard work. ACES!

With Grateful Appreciation!

★★★★★
5 5 1
We really appreciate the GR8* HJack's service here from: Chris D. in truck #1, Jeremy McCoy , Barry, Kevin and the "gang" of excellent & professional workers, as we now are having more work & A/C installations this July. Last Dec. Jeremy McC. answered my call, listened to our emergencies, and then he and Chris D., immediately figured out what the solutions to our many problems were. & => ALL their work done to repair our water well pump and pressure tank and furnaces was a Blessing! We have total and complete TRUST in these fine and most experienced gentlemen. We were referred to HJack's by neighbors and to date there are half a dozen of us using your all-inclusive services, in total and complete confidence. Thank you !

Complete Satisfaction

★★★★★
5 5 1
I contacted this company because of a drain problem we were having in our back yard. They sent out 2 service people that worked for hours clearing out drains. 2 of the 3 drains were opened and are flowing well. The 3rd they needed to dig out a damaged area and replace a section of pipe. This was done in 2 trips to my home. I was not at home while the work was done but my wife was totally impressed with the quality of work and the professionalism of these 2 people. They stayed in touch with me by phone to give me updates as the work progressed. The big question is would I call them for other problems, YES. Thank you H Jack's for the work you did and for the timely manner in which it was taken care of. Steve R. - Solon, Ohio

Professional

★★★★★
5 5 1
From the very start of the project, HJack was very professional. Bill, the Foreman for the project was outstanding. He explained to me the entire process answering all of my many questions. Each HJack employee was courteous and professional, as well. Even though it was a large task, when the project was completed, no one would ever know HJack were present in my home. I would strongly recommend HJack for any plumbing or HVAC project. Thank you HJack.

THANKFUL!!!! 🙂

★★★★☆
4 5 1
4/2/15 H JACK'S arrived fast after the service call. Thank you, George for giving me a fair price. You didn't know of my financial issues. I thank God! for kind, hard working people not wanting to rip others off. Thank you, H Jacks for having great professional workers. The workers worked hard at trying to resolve my backed up sewer line but unfortunately not successful. You are my new plumbers because of your honesty about the issue & you guys never gave up trying. I will review the quote for other service options. See you in the future. Thank you!

Great Service !!!

★★★★★
5 5 1
Had a main drain back up in the bathroom which occurred on a Saturday. Called Jacks and they arrived in less than a hour. Brian who actually took my call, was the one who showed up to do the job. Brian was excellent and so was his assistant in training Shawn. They were swift to get the job done and got us back up and running in no time. They got the job done in frigid weather as well. Great customer service and we will be seeing Jacks again in the spring. Thanks again!!!!

service

★★★★★
5 5 1
Hjacks service men were prompt, professional, thorough, and explained everything they were doing. Very impressive. I would not hesistate to call them again when needed.

Great work, quick and painless

★★★★★
5 5 1
Bill and Shawn came to my house today and diagnosed my leaking tub... Not a 5 min job. Both were pleasant and knew what they were doing. In and out. Great job. thanks, Jeff.

Jayson did a great job!

★★★★☆
4 5 1
Although I felt that that the repair was quite expensive, Jason did a great job! He knew right away what the problem was and took the time to explain everything as well as provided me with the old part. He even showed me the correct way to put the filter in, in order to avoid future costly repairs.\r\nThanks you guys and I will be contacting you again should the need arise.

Great job on plumbing and sewer

★★★★☆
4 5 1
I can only get 4 stars to light up but you definitely deserve all five! What started out as a slow running toilet resulted in tearing up our basement floor to replace the sewer line, etc. We are glad it is finally done and hopefully won\\\'t have further problems. The guys were very professional, cleaned up the gunky mess, and we couldn\\\'t have asked for more!

Thank you Hjack\\\'s

★★★★★
5 5 1
I called hjack's and I had a very nice man named Jeremy come to my home, and seen were the leak was coming from he was very knowledgeable all the men were very professional and courteous, I am very pleased with all the work I would never use any other company, I love hjacks

quick and efficient

★★★★☆
4 5 1
I was able to get same day service within 2 hours of my call on a wednesday afternoon, the plumber was pleasant and gave me an up front idea for the first hour of work, granted it was $140, slightly higher than the other phone call I made but they came quickly and I was home so he was able to take care of it and was off for $139. Overall a very positive experience, thanks!

Plenty of hot water

★★★★★
5 5 1
Al and his guys came to the house promptly and within a few hours had the old water heater out and the new, efficient unit up and running. Great people, professional work. Thank you.

great service

★★★★★
5 5 1
I called H. Jacks around 5 A.M. due to the heat was off in my home. This was February in Cleveland.. a tech named Mike came over whithin a half hour. He diagnosed the problem and being that I had to be at work was very accomodating and returned when there was someone at the home later in the day. I would definately recommend H. Jacks.

Burst faucet outside

★★★★★
5 5 1
I just want to commend the wonderful work that Carl and Elvis did on repairing my faucet that burst out in my backyard. I felt so bad having them be outside in all the snow and cold. But they did the work with a smile and were so very kind. If anyone needs plumbing services I will definitely recommend your company. And also a thank you to Jeremy who I spoke to 3 times on the phone. Great employee\\\'s all the way around.

Would Definitely Recommend!!!

★★★★★
5 5 1
We called for a problem with the toilet, but when they got there they were able to find the root of the problem. Their work was very professional. Their workers were very knowledgeable. We would definitely recommend them to other friends. While they were at our house, our 85-year old neighbors furnace went out. We called for service for her, they came within the hour. She needed a new furnace and they were able to have replaced within 5 hours. Amazing! She was happy and warm that same day. Thank you RJack!

Good Job

★★★★☆
4 5 1
We have called on Jack’s to fix bathroom sink and shower, then our dish disposal. I was so pleased I told my sister in law and she called you to fix her shower. Thanks for being so effective. \r\n-Carolyn B., Walton Hills, OH\r\n

courteous and helpful

★★★★★
5 5 1
All the servicemen were very courteous and helpful. They went above and beyond!\r\n-Esther L., Twinsburg, OH\r\n

kind and efficient

★★★★☆
4 5 1
The work was efficient and well put together. I love how H. Jack’s is kind and has really good service.\r\n-Sterling U., Cleveland, OH \r\n

very pleased

★★★★★
5 5 1
The service man was very courteous and did a wonderful job. He went out of his way to get the part the was needed and installed it quickly. We have had H. Jack’s do another large job in the past and were very pleased with price and service!! Your servicemen are outstanding. \r\n-Rose Ann V., Cleveland, OH \r\n

professional service

★★★★★
5 5 1
We were beyond pleased with the prompt, professional service we received! We will certainly contact with future needs and recommend to our contacts! Thank you! -Christian J., Cleveland, OH \r\n

Thank you

★★★★☆
4 5 1
You have master mechanics that have personal pride in the service work they can do… Thank you. \r\n-Beatrice W., Euclid, OH \r\n

Professional

★★★★★
5 5 1
Chris was the most professional plumber I’ve ever had! He diagnosed the problem in under 60 seconds, and gave me an estimate in under two minutes. He made me feel comfortable and was quick in his repairs. My new plumber!\r\n-Sam R., Cleveland, OH \r\n

Thank You

★★★★☆
4 5 1
Very well satisfied with your response and work. Thank you. Gene J., Findley Lake, NY\\r\\n

Excellent job

★★★★★
5 5 1
I am very impressed with the quality and professionalism of your company and the guys that did the work. Excellent job. Thank you. \r\n-Richard L., Chardon, OH

Good work

★★★★★
5 5 1
We have been with Jack for years. He does good work and always keeps his word.\r\n

Teresa H, Erie PA

“Thank you, thank you, thank you!!!! I received my $681.00 refund check from CSI via you. I appreciate all of your assistance helping me to get the refund on the damage caused by my water softener that was still under warranty. This is just one more reason I will always call H. Jack’s Plumbing for all of my plumbing and heating issues.”

Wayne & Susan H.

“We are extremely satisfied with our serviceman Larry. He does wonderful work and is very nice.”

Patricia V.

“Very professional and helpful. Stayed with me until the situation was completed over and beyond duty. John M. and George were wonderful.”

Ned C.

“I’m very satisfied with your company and the gentlemen that did the work! Excellent, professional, and courteous. I had work done by another plumber years ago and your company was exponentially better.”

Ms. Donna O.

“We have been with Jack for years. He does good work and always keeps his word.”

Robert-Jean B.

“We would and will highly recommend H. Jack’s to everyone. Tech did an excellent job and was very pleasant, you are lucky to have him.”

Mary Ann K.

“Tony came out to give us an estimate on a hot water tank. He was extremely knowledgeable and clearly an expert in his field. He was also very friendly. When the install was done the following week, it was done to perfection. The job site was very clean you didn’t even know they were here! We are very happy. Thank You!”

Al and Irene W.

“Your workers were not only professional but funny. I had just come home from cancer surgery and they were upbeat and jovial. They knew the plumbing problem as soon as they saw the part my husband was working with. Maria- I love your commercials with Barry.”