Your workers were not only professional but funny. I had just come home from cancer surgery and they were upbeat and jovial. They knew the plumbing problem as soon as they saw the part my husband was working with.

– Al and Irene W.

We have called on Jack’s to fix bathroom sink and shower, then our dish disposal. I was so pleased I told my sister in law and she called you to fix her shower. Thanks for being so effective.

– Carolyn B.

I had called H. Jack’s in a panic for a plumbing emergency. They were out within an hour and had my issue fixed right away. They were extremely professional, polite and helpful. The dispatcher on the phone was beyond kind and reassuring that they would be able to help. Highly recommend!

– Christine B., Cleveland, OH

Had a main drain back up in the bathroom which occurred on a Saturday. Called Jacks and they arrived in less than a hour. Brian who actually took my call, was the one who showed up to do the job. Brian was excellent and so was his assistant in training Shawn. They were swift to get the job done and got us back up and running in no time. They got the job done in frigid weather as well. Great customer service and we will be seeing Jacks again in the spring. Thanks again!!!!

– Cindy S.

I just want to commend the wonderful work that Carl and Elvis did on repairing my faucet that burst out in my backyard. I felt so bad having them be outside in all the snow and cold. But they did the work with a smile and were so very kind. If anyone needs plumbing services I will definitely recommend your company. And also a thank you to Jeremy who I spoke to 3 times on the phone. Great employee’s all the way around.

– Ilene K.

Bill and Shawn came to my house today and diagnosed my leaking tub… Not a 5 min job. Both were pleasant and knew what they were doing. In and out. Great job. thanks, Jeff.

– Jeff S.

I was able to get same day service within 2 hours of my call on a wednesday afternoon, the plumber was pleasant and gave me an up front idea for the first hour of work, granted it was $140, slightly higher than the other phone call I made but they came quickly and I was home so he was able to take care of it and was off for $139. Overall a very positive experience, thanks!

– Lee R.

Excellent service does exist! I wanted to take the time to sincerely thank everyone involved in our recent purchase and installation of a new hot water tank. I emailed my situation, and I think less than 1/2 hour later, someone was calling me to help. They sent a crew for an estimate that afternoon and quoted me a really great price. We scheduled installation for the very next day (it was late afternoon, after all). The installers were personable and knowledgeable, I trusted them completely. They did the work quietly and the final bill was actually what was quoted! No hidden or surprise charges, and much less than what my first choice wanted. (Unfortunately my first choice was not H Jack and I went three days without hot water!) They worked with the “special needs” the project involved without soaking me in price. I am confident in the product, and they assured me if I have any issues they will help. A truly great team and incredible service, which is important to me when I make high-price decisions. Again, thank you to the staff and especially Frank, who did the hard work. ACES!

– Trish S.

Thank you, thank you, thank you!!!! I received my $681.00 refund check from CSI via you. I appreciate all of your assistance helping me to get the refund on the damage caused by my water softener that was still under warranty. This is just one more reason I will always call H. Jack’s Plumbing for all of my plumbing and heating issues.

– Teresa H., Erie, PA

I contacted this company because of a drain problem we were having in our back yard. They sent out 2 service people that worked for hours clearing out drains. 2 of the 3 drains were opened and are flowing well. The 3rd they needed to dig out a damaged area and replace a section of pipe. This was done in 2 trips to my home. I was not at home while the work was done but my wife was totally impressed with the quality of work and the professionalism of these 2 people. They stayed in touch with me by phone to give me updates as the work progressed. The big question is would I call them for other problems, YES. Thank you H Jack’s for the work you did and for the timely manner in which it was taken care of.

– Steve R. - Cuyahoga Falls, OH