Fixed Our Drain!

I have one of those crappy Ryan home houses, so something is bound to break down sooner than later. The kitchen sink was clogged 3 days ago. I called H. Jacks’. Two technicians came and did the diagnostics and repair (snake). They pointed out what causes the pipe to clog. Nick was kind enough to remedy the pipe issue. Joel offered valuable advice on how to avoid future pipe problems. Terrific PR, terrific service. Highly recommended FYI I live in Richmond Hts, Ohio.

Oliver M. Family

With Grateful Appreciation!

We really appreciate the GR8* H. Jack’s service here from Chris D. in truck #1, Jeremy McCoy, Barry, Kevin, and the “gang” of excellent & professional workers, as we now are having more work & A/C installations this July. Last Dec. Jeremy McC. answered my call, listened to our emergencies, and then he and Chris D., immediately figured out what the solutions to our many problems were. & => ALL their work done to repair our water well pump and pressure tank and furnaces was a Blessing! Thank you!

Vincent & Ruth F.

Service

H. Jack’s servicemen were prompt, professional, thorough, and explained everything they were doing. Very impressive. I would not hesitate to call them again when needed.

Alan B.

Jayson did a Great Job!

Although I felt that that the repair was quite expensive, Jason did a great job! He knew right away what the problem was and took the time to explain everything as well as provided me with the old part. He even showed me the correct way to put the filter in, in order to avoid future costly repairs. Thank you guys and I will be contacting you again should the need arise.

Mary L.

Complete Satisfaction

I contacted this company because of a drain problem we were having in our back yard. They sent out 2 service people that worked for hours clearing out drains. 2 of the 3 drains were opened and are flowing well. The 3rd they needed to dig out a damaged area and replace a section of pipe. This was done on 2 trips to my home. The big question is would I call them for other problems, YES. Thank you H Jack’s for the work you did and for the timely manner in which it was taken care of. Steve R. – Solon, Ohio.

Steve R.

Professional

From the very start of the project, H. Jack’s was very professional. Bill, the Foreman for the project was outstanding. He explained to me the entire process answering all of my many questions. Each H. Jack’s employee was courteous and professional, as well. Even though it was a large task, when the project was completed, no one would ever know H. Jack’s were present in my home. I would strongly recommend H. Jack’s for any plumbing or HVAC project. Thank you H. Jack’s.

John H.

Good work

We have been with Jack for years. He does good work and always keeps his word.

Donna O.

Great Work, Quick, and Painless

Bill and Shawn came to my house today and diagnosed my leaking tub… Not a 5 min job. Both were pleasant and knew what they were doing. In and out. Great job. thanks, Jeff.

Jeff S.

Burst Faucet Outside

I just want to commend the wonderful work that Carl and Elvis did on repairing my faucet that burst out in my backyard. I felt so bad having them be outside in all the snow and cold. But they did the work with a smile and were so very kind. If anyone needs plumbing services I will definitely recommend your company. And also a thank you to Jeremy who I spoke to 3 times on the phone. Great employee’s all the way around.

Ilene K.

Excellent job

I am very impressed with the quality and professionalism of your company and the guys that did the work. Excellent job. Thank you.

Richard L. Chardon

Thank you

You have master mechanics that have personal pride in the service work they can do… Thank you.

Beatrice W.

Professional

Chris was the most professional plumber I’ve ever had! He diagnosed the problem in under 60 seconds, and gave me an estimate in under two minutes. My new plumber!

Sam R.

Thank You, H. Jack’s!

I called H. Jack’s and I had a very nice man named Jeremy to come to my home, and seen where the leak was coming from he was very knowledgeable all the men were very professional and courteous, I am very pleased with all the work I would never use any other company, I love H. Jack’s.

Sharon B.

Thank You

Very well satisfied with your response and work. Thank you.

Gene J., Findley Lake

Great Service

I called H. Jack’s around 5 A.M. due to the heat was off in my home. This was February in Cleveland. A tech named Mike came over within a half-hour. He diagnosed the problem and being that I had to be at work was very accomodating and returned when there was someone at the home later in the day. I would definitely recommend H. Jack’s.

Stephanie

Courteous and Helpful

All the servicemen were very courteous and helpful. They went above and beyond!

Esther L.

Professional Service

We were beyond pleased with the prompt, professional service we received! We will certainly contact with future needs and recommend to our contacts! Thank you!

Christian J.

Very Pleased

The service man was very courteous and did a wonderful job. He went out of his way to get the part the was needed and installed it quickly. We have had H. Jack’s do another large job in the past and were very pleased with price and service!

Rose Ann V.

Kind and Efficient

The work was efficient and well put together. I love how H. Jack’s is kind and has a really good service.

Sterling U.

Great Job on Plumbing and Sewer

I can only get 4 stars to light up but you definitely deserve all five! What started out as a slow running toilet resulted in tearing up our basement floor to replace the sewer line, etc. We are glad it is finally done and hopefully won’t have further problems. The guys were very professional, cleaned up the gunky mess, and we couldn’t have asked for more!

Paul and Linda

Good Job

We have called on H. Jack’s to fix the bathroom sink and shower, then our dish disposal. I was so pleased I told my sister in law and she called you to fix her shower. Thanks for being so effective.

Carolyn B.

Would Definitely Recommend!!!

We called for a problem with the toilet, but when they got there they were able to find the root of the problem. Their work was very professional. Their workers were very knowledgeable. We would definitely recommend them to other friends. While they were at our house, our 85-year old neighbor’s furnace went out. We called for service for her, they came within the hour. She needed a new furnace and they were able to have replaced within 5 hours. Amazing! She was happy and warm that same day. Thank you H. Jack’s!

Rick and Chris F.

Plenty of Hot Water

Al and his guys came to the house promptly and within a few hours had the old water heater out and the new, efficient unit up and running. Great people, professional work. Thank you.

Tom H.

Water Tank and Installation

Excellent service does exist! I wanted to take the time to sincerely thank everyone involved in our recent purchase and installation of a new hot water tank. I emailed my situation, and I think less than 1/2 hour later, someone was calling me to help. They sent a crew for an estimate that afternoon and quoted me a really great price. We scheduled the installation for the very next day. The installers were personable and knowledgeable, I trusted them completely.

Trish S.

Great Service!!!

Had a main drain back up in the bathroom which occurred on a Saturday. Called H. Jack’s and they arrived in less than an hour. Brian who actually took my call was the one who showed up to do the job. Brian was excellent and so was his assistant in training Shawn. They were swift to get the job done and got us back up and running in no time. They got the job done in frigid weather as well. Great customer service and we will be seeing Jacks again in the spring. Thanks again!!!!

Cindy S.

Quick and Efficient

I was able to get same-day service within 2 hours of my call on a Wednesday afternoon, the plumber was pleasant and gave me an upfront idea for the first hour of work, granted it was $140, slightly higher than the other phone call I made but they came quickly and I was home so he was able to take care of it and was off for $139. Overall a very positive experience, thanks!”

Lee R.

THANKFUL!!!! 🙂

H. Jack’s arrived fast after the service call. Thank you, George, for giving me a fair price. You didn’t know if my financial issues. I thank God! for kind, hard-working people not wanting to rip others off. Thank you, H. Jack’s for having great professional workers. The workers worked hard at trying to resolve my backed up sewer line but unfortunately not successful. You are my new plumbers because of your honesty about the issue & you guys never gave up trying. I will review the quote for other service options.

L. M.

Yard Drain Care and Maintenance

Jul 13, 2015

Slow or clogged yard drains? Here’s how to fix them!

Yard drainYard drains and driveway drains help remove rainwater from your property into the storm sewer or other drainage system like a catch basin or French drain to help keep your yard dry.

Check for obvious things blocking the drain like leaves, dirt, stones, toys, trash, etc. Remove any of these items that may be present with your hands or scoop if possible.  If there is a grate on the yard drain, remove it so you can get a better look into the drain pipe. If there is additional debris viewable in the drain, try to remove it carefully without damaging the pipe itself. Next, use a garden hose to flush water through the drain and see if that helps clear any remaining blockage.

Your property may have one or more drain cleanout or inspection portals likely located near the house, or by the street (closer to the storm sewer) or on some other location in your yard depending on how your yard is setup to handle the water drainage. A plumber or sometimes your city sewer department can help you locate any cleanouts on your property if necessary.  If you are running water from a hose through your yard drain, you should see water flowing through the inspection portal towards the storm sewer or other drainage area. If you do not see a flow of water, this could be the sign of a more serious clog including tree roots in the drain pipes or you may have broken pipes.

Hydro-jet sewer jetting equipmentIf you have trees on your property making tree roots a likely candidate for blocking your yard drain or if you suspect it is simply a more stubborn clog of dirt and debris, you can try using a hydro-jet or a drain snake to clear the problem. Drain snakes and hydro-jets (high pressure water jets) can often be rented at your local hardware store if you would like to attempt the cleaning yourself. Nasty root and other debris related clogs can be challenging to handle, however, so we recommend you call an experienced professional plumber like H. Jack’s Plumbing & Heating Company to take on this job for you.  Once the clog has been pulled out or pushed through the yard drain, you should be able to see water freely flowing through both the problem drain through to the inspection portal. Stubborn clogs may require using the drain snake or hydro-jet from both the drain side and the inspection/cleanout side of the drain to break them loose.

If the hydro-jet or drain snake do not allow penetration of the clogged area and what is being removed from the drain is dirt, mud and stones, this is the sign of a broken yard drain pipe that must be replaced. H. Jack’s Plumbing & Heating is an expert on how to unclog an outdoor drain, having performed thousands of broken drain pipe replacement projects. To setup an appointment and have your drain inspected, cleaned and if necessary repaired by a trained H. Jack’s professional, in Northeast Ohio call (888) 458-1161, in the greater Erie, Pennsylvania area call (888) 454-8462 and in the greater Jamestown, New York area call us at (866) 664-5809 or if it is more convenient, use our online contact form by clicking here.

More Yard Drain Maintenance Tips:

  • We do not recommend that you use chemicals to attempt to unclog yard drains or driveway drains as they typically drain directly into a waterway via the storm sewer without first treating the water at a sewage treatment facility.
  • Fix or replace broken yard drain grates. Consider finer screen or grate to keep more dirt and debris out, but not too fine that will restrict the flow of water or easily get clogged up.
  • Be careful putting anything rigid into your drains as the drainpipe very well could be clay pipe and might be damaged by sharp or heavy objects.
  • If water still drains slowly after a thorough cleaning, consider having a larger yard drain installed. This could be costly, but it may be the only way to allow the water to drain quickly enough that it does not stand in your yard.
  • Once you find a drain cleanout or cleanouts in your yard, hand sketch a map of where all the drains and drain cleanouts are for future reference.
Call Us!

Cleveland OH Area • 440-743-0780
Akron OH Area • 330-762-7011
Canton OH Area • 330-526-6797
Erie PA Area • 814-454-7944
Jamestown NY Area • 716-664-5809

Contact Us!

Use the form below to ask a question -or- to schedule a service call, free estimate or other NON-emergency service.

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